Privacy Policy
We have developed this Privacy Policy (the “Privacy Policy” or “Policy”) to inform you how Conductor Solar, Inc. (“Company” or “We”), collect, use, maintain, protect, and disclose information you submit or we collect from you.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Policy may change from time to time (see Changes to Our Privacy Policy). In most instances, your continued use of the website located at https://conductor.solar or any other website that links to this Policy (the “Website”) after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
This Policy applies to information we collect:
On our Website.
In email, text, and other electronic messages between you and our Website.
Through interactions with advertisements, surveys, and applications on third-party platforms, including but not limited to social media.
Through offline collection practices.
From any other sources that include links to this Policy.
Children Under the Age of 16
Our Website is not intended for, and should not be accessed or used by, children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. While we may collect certain personal information relating to children, we do not knowingly collect personal information from children under 16. If you are under 16, do not use our Website, register on our Website, make any purchases through our Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 16, please contact us at
Information We Collect About You and How We Collect It
We may collect several types of information from and about you, including.
Personal identifiers, such as name, postal address, e-mail address or telephone number.
Consumer habits and behavioral trends, such as purchasing history and website interaction.
Solar project site data, such as customer’s name, site address, and contract details.
Information about your internet connection, equipment used to access the Website, browser type, usage details, IP address or persistent electronic identifiers.
We may collect this information from the following sources:
Directly from you when you provide it to us, such as:
Information that you provide by filling in forms. This includes information provided at the time of registering for services or programs on our Website, subscribing to our mailing list or other services, posting material or user-generated content to one of our social media accounts or website, and/or requesting further services.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of financial transactions you carry out through our Website when placing an order and of the fulfillment of your order. You may be required to provide financial information before placing an order or making any other payment through our Website. We may use third parties, to process payments for transactions consummated through the Website. The use of such third party payment processors will be subject to the applicable third party’s privacy policy and we would encourage you to review the applicable privacy policy before utilizing such services.
Information collected through email, text, or other electronic messages.
Information collected offline through our affiliates, service providers, vendors, and contractors including our employees, instructors and volunteers.
Through your online activity, such as browsing and/or search queries on our Website, interacting with Website features such as forms, or clicking on our advertisements, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Information from tracking technologies, such as browser cookies, flash cookies, or web beacons.
Details of website visits, such as traffic data, location data, logs, resources used to access the website.
Information about the user’s computer and internet connection, such as IP address, operating system, or browser type.
From third parties, such as our parent company or other affiliates, service providers, vendors, and contractors, including DNV Energy USA, Inc. (“DNV”). Third-party service providers’ data security practices are subject to the third party’s individual privacy policy. Please review the following third-party privacy policies:
https://www.dnv.com/privacy/index.html
We may use cookies or other behavior tracking methods to personalize and analyze site performance and traffic to enhance user experience. We also share information about your use of our site with our analytics partners. We do not control these third parties’ analytic technologies or how they may be used.
How We Use Your Information
We may use information that we collect about you or that you provide to us, including any personal information:
To provide services, perform analytics, fulfill orders, carry out other core business activities, or services to simplify solar transactions.
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To personalize and analyze site performance and traffic to enhance user experience.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
In any other way we may describe when you provide the information or for any other purpose with your consent.
Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
To our parent company, subsidiaries, franchisees, or other affiliates, employees and contractors.
To contractors, vendors, service providers, and other third parties we use to support our business and/or for the purpose of performing analytics and/or validating customer solar data, including but not limited to DNV (see above).
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information or with your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our products, you can opt-out at any time by sending us an email stating your request to info@conductor.solar or by using the unsubscribe button at the bottom of the email. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out only applies to promotional communications.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Other Privacy Rights
Other jurisdictions may provide their residents with additional privacy rights. If you are a resident of one of these jurisdictions and would like to exercise any of these rights, you may contact us as indicated below.
Data Security
We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is encrypted and stored on our secure servers behind firewalls/gateways. Record IDs are stored confidentiality and not exposed to the public. All connections that involve your personal information are encrypted via HTTPS or SSL/TLS technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: info@conductor.solar.
Policy Effective: 7/29/2021
Last modified: 8/16/2023